Privacy Policy-Comptree Inc

This platform ( " Comptree Inc", which includes the actual provision of platform technology development providers and service providers), attaches great importance to user privacy and personal information protection. When you use the platform and services, we may collect and use your relevant information. We hope to use this "Privacy Policy" ("Privacy Policy") to explain to you how we collect, use, store, share and transfer this information when you use our products and/or services, and the access we provide you , Update, delete and protect this information.

How we collect personal information :

"Personally identifiable information" refers to electronically or otherwise recorded that can be used alone or in combination with other information to identify, contact, or locate individuals (such as buyers or sellers), or to identify individuals through text.

1. This includes but is not limited to the name, address, email address, phone number, content of gift messages, survey responses, payment details, shopping information, cookies, electronic fingerprints (e.g. browsers, device fingerprints) of individual buyers or sellers ), IP address, geographic location, or Internet-connected device product identifier.

2. Including data synchronized from authorized platforms, such as obtaining products or orders through Amazon SP-API, including buyer information (PII) .

Information you actively provide when using our platform:

1. The information you filled in when you registered your account, such as your name, email address, and mobile phone number.

2. The information you upload when you use it.

Information we obtain when you use the service:

1. Information we collect automatically. When you use our services, we may automatically collect relevant information and store it as service log information. Log information: device information, IP address, service log information.

2. Verify your identity.

3. Resolve disputes and solve difficult problems.

4. Manage risks, or detect, prevent and/or repair fraud or other potentially prohibited or illegal activities.

5. Manage and protect our information technology infrastructure.

According to relevant laws and regulations, the collection of your personal information in the following situations does not require your authorization and consent:

1. Related to national security and national defense security;

2. Related to public safety, public health, and major public interests;

3. Related to criminal investigation, prosecution, trial, and execution of judgments;

4. In order to protect the life, property and other major legal rights of the personal information subject or other individuals, but it is difficult to obtain your personal consent;

5. The personal information collected is disclosed to the public by yourself;

6. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

7. It is necessary to maintain the safe and stable operation of the provided products or services, such as discovering and disposing of product or service failures;

8. Other circumstances stipulated by laws and regulations;

How we use the collected information :

We strictly abide by laws and regulations and agreements with users, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain to you again and obtain your consent.

To provide you with services, management software, function development and platform maintenance:

 For example, when our system fails, we will record and analyze the information generated when the system fails to optimize our services.

Security Guarantee:

 For example, we will use your information for identity verification, security prevention, anti-fraud monitoring, archive backup, and customer security services.

Logistics transportation label:

 We will use your personal information and the sellerí»s personal information for product shipping labels

Other uses:

 When we use the collected information for other purposes not specified in this privacy policy, or use the information collected for a specific purpose for other purposes, we will ask for your consent in advance.

How do we share, transfer, and publicly disclose your personal information :

Sharing, we will not share your personal information with any company, organization or individual outside of this platform, except in the following cases:

1. Obtain your explicit consent or authorization in advance;

2. Provide in accordance with applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;

3. Only by sharing your information can we realize the core functions of our products and/or services or provide the services you need;

4. Dealing with disputes or disputes between you and others according to your needs;

Transfer, we will not transfer your personal information to any company, organization or individual, except in the following cases:

1. Obtain your explicit consent or authorization in advance;

2. Provide in accordance with applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;

Public disclosure, we will not transfer your personal information to any company, organization or individual, except in the following cases:

1. Obtain your explicit consent or authorization in advance;

2. Provide in accordance with applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;

How we protect and save your personal information :

1. We have taken reasonable and feasible safety protection measures that comply with industry standards to protect the personal information you provide, and prevent unauthorized access, public disclosure, use, modification, damage or loss of personal information.

2. We will also protect customer data from your sales platform, such as the Amazon platform.

3. We or our third-party partners may collect your information by placing secure cookies and related technologies. We have set up whitelist access to refuse unauthorized IP access to data information.

4. We will take reasonable and feasible measures and try our best to avoid collecting irrelevant personal information. We will only retain your personal information for the period required to achieve the purpose stated in the privacy policy, unless it is necessary to extend the retention period or is permitted by law.

How do you manage your information :

1. You can access, modify and delete the registration information and other personal information you provide while using our services, and you can also contact us in accordance with the notice guidelines. The scope and method of your access, modification and deletion of personal information will depend on the specific services you use.

2. We will collect and use your information only to realize the functions of our products or services in accordance with this policy.

3. When you access, modify and delete relevant information, we may require you to verify your identity to protect the security of your account.

4. Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requirements, and we will respond to your request within a reasonable time limit.

Changes to this policy :

1. We may revise the content of this policy in due course.

2. If this policy change will result in a substantial reduction of your rights under this policy, we will notify you by prompting in a prominent position on the page and sending you an email before the change takes effect.

3. In this case, if you continue to use our services, you agree to be bound by the revised policy.

Make suggestions :

If you have any questions, comments or suggestions about this privacy policy or your personal information, you can contact us by sending an email to the customer service mailbox ( webmaster@comptree.net ).